About VPNBall

International Network Subscription Guide

Service coverage, route selection, and privacy practices.

VPNBall offers an international network subscription for users who need access to international websites, AI tools, and streaming content. Coverage includes 110+ countries and 250+ routes, with support for Windows, macOS, iOS, Android, and Linux. There’s no limit on simultaneous devices. Manage routes and device connections under one account to make everyday switching easier.

Choosing Routes and Troubleshooting

Choose a route based on the destination service’s regional requirements and your actual connection performance; a route name is not a speed guarantee. IEPL, relay, and direct routes suit different network conditions. Check the dashboard for the current list of available routes. Access to streaming libraries and AI tools depends on each platform, so verify that the service works as expected after connecting.

If you run into an issue, check your subscription status, refresh the route list, then switch routes and test again. If the problem persists, open a support ticket in the dashboard and include the platform you’re using, the route name, and the error you see to help narrow down the cause. Don’t share your password or full subscription link.

View frequently asked questions · Open a support ticket

Privacy and Account Information

VPNBall follows a no-logs policy and does not record browsing activity. Account information is collected on a limited basis, only as needed to provide account, subscription, and order services. No email address is required to create an account; a username and password are enough. Our privacy practices don’t guarantee how external websites handle your data, so review each service’s own data policies.

Plans accept Alipay, WeChat Pay, and USDT, and include a 7-day refund policy. Fees, traffic reset terms, and refund rules are listed on the plans and policy pages for you to review before choosing a plan.

Read the privacy policy · View plans · Read the refund policy